Shipping Policy
Shipping Policy
At Lemacouture, all dresses are carefully handcrafted with attention to detail and quality. Because many of our items are handmade or produced individually, shipping times may differ from standard ready-made fashion retailers. Please review the information below before placing your order.
1. Processing & Production Time
All orders require a processing and/or production period before shipment.
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Ready-to-wear collection items:
Processing time of approximately 3–7 business days -
Custom-made or made-to-measure dresses:
Production time of approximately 4–8 weeks, depending on the design, fabric, and complexity
These timeframes are estimates and may vary. Customers will be informed if significant delays occur.
2. Shipping Destinations
We ship from The Netherlands to:
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The Netherlands
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European Union countries
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Selected international destinations
Available shipping options and costs are shown at checkout.
3. Shipping Times (After Dispatch)
Estimated delivery times once the order has been shipped:
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The Netherlands: 1–3 business days
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European Union: 3–7 business days
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International: 7–14 business days
Delivery times are estimates and may be affected by factors beyond our control, such as customs processing, courier delays, weather conditions, or public holidays.
4. Shipping Costs & Customs
Shipping costs are calculated at checkout and depend on:
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Destination country
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Shipping method selected
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Size and weight of the package
For international orders, customs duties, import taxes, or additional fees may apply. These costs are the responsibility of the customer and are not included in the product price or shipping fee.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, where available.
6. Incorrect Address or Failed Delivery
Please ensure that all shipping details are entered correctly at checkout. Lemacouture is not responsible for delays, lost packages, or non-delivery resulting from incorrect or incomplete address information provided by the customer.
If a package is returned to us due to a failed delivery, additional shipping costs may apply for reshipment.
7. Delays & Force Majeure
Lemacouture cannot be held responsible for delays caused by circumstances beyond our control, including but not limited to customs delays, courier disruptions, strikes, natural events, or force majeure situations.
8. Contact Information
If you have any questions regarding shipping or your order status, please contact:
Business name: Lemacouture
Email: lemadresses@gmail.com
By placing an order on our website, you acknowledge that you have read and agreed to this Shipping Policy.